Answers to common queries about our company, products, and services.
Questions About Arcade Game Machines
One-year warranty for non-human damage.
We provide specific plugs according to customer requirements.
We have our own card system that can be installed on the game machines. For details, please contact [email protected].
Yes, you can purchase related accessories from our company for products bought from us.
Please contact [email protected] or click here (add a link to ‘Contact Us’).
You can check the product details page or contact our sales staff for more information.
Yes, we offer on-site technical services. Please contact our sales staff for specific details.
We provide daily operation tips for our customers. If needed, please contact the relevant salesperson.
We offer both online and on-site after-sales services. Our dedicated service group provides online after-sales advice.
Video games have always been an essential part of every FEC (Family Entertainment Center). It is recommended to combine traditional and new games to attract players with different interests.
Please check our product section for new arrivals.
Questions About Shipping Arcade Game Machines
After providing your nearest port or address and selecting the order products, we can check the relevant shipping costs for you.
By sea, land, or air. It depends on your requirements.
Different products and quantities determine different production times. Generally, it takes about 30 to 35 days to complete a 40ft container of machines.
Questions About Setting Up an Arcade Game Room Business
FECs are very popular worldwide, especially those that offer comprehensive entertainment suitable for family leisure. They are well-received by players of all ages.
By sea, land, or air. It depends on your requirements.
It depends on the specific project needs and venue conditions. Generally, a simple game hall of about 200 square meters can accommodate a variety of machines. If you need more game areas, you will need more space. Please contact our sales staff for details.
Consider the placement of different functional game machine areas and complementary functions. Also, consider the activity areas of the target audience. If needed, contact our sales staff for relevant advice.
Choose based on the actual venue conditions. Video Games, Sport Games, Redemption Games, Kids Games, VR games, and Softplay are popular options. You can choose according to the actual situation of the venue.
Project analysis, area division, product selection, 2D design of the venue, product provision, transportation, on-site debugging assistance, and operation suggestions.
We have some options under the Classic Arcade category on our website. If you have other needs, please contact our sales staff with pictures for consultation.
Yes, we provide services such as project analysis, area division, product selection, and 2D venue design for game rooms. Please contact our sales staff for consultation.
The budget depends on the venue size, positioning, product selection, etc. If you already have a venue layout, please contact our sales staff for relevant information. They will give appropriate advice based on your project situation.
