When the client received the game machines. There are still some important points need to take care. So for this part we will focus on the Goods Receiving & Daily Maintenance. It is require the customers follow with the steps one by one. So the whole process will be more efficiency.
When the container arrived or when you pick up in the port:
Once the goods is shipped out, the suppliers have to provide all shipping documents, goods receiving instructions and user manual to customers; After the goods received, there are six key points to help the customers to work on the machines more efficiency, let’s check it one by one:
Step 1: Customers need to check package status and quantity first when the container arrived or pick up from the port. It is included the below parts:
- Pay attention to whether the container has an unusual door opening problem;
- Whether the quantity is correct, if it’s not equal as the packing list, please contact with the suppliers immediately. Feedback the actual quantity with pictures and videos.
- Whether the outer packaging is damaged, if yes, please take pictures of the damage part send to the suppliers immediately.
- Whether the soft package inside the wooden frame is complete.
Step 2: How to disassemble the wooden frame package?
- Remove the top cover first.
- Remove the support stand rod.
- Check and release the bottom fixation.
- For the soft package part,please pull up the film firstly, in case there are any scratch on the appearance of machines when disassemble.
Step 3: Check accessories and manuals
- please check the manual,key and cable, then keep them well for installation.
- please check accessories inside the machine, and keep them well, normally the spare parts is for replacement in future.
Step 4: Machine assembly and placement
- Customers must be according to the manual to do the installation.
- Have to make sure the machines are put on flat floor.
- Setting the machines as below.
Wiring → check the circuit → fix the components →decorations.
Step 5: How to dry and ventilate the machine?
Please dry and ventilated the machines over 24 hours before the machine power on
Step 6: Machine Power-on Test
- After the wire connection is confirmed and finish the machine dry, power-on the machine.
- Run the machine over 2 hours and test the games,Above are the six steps for customers to operate after machine received, please follow the instructions to do to ensure the whole process is more efficiency.
What is important for the arcade game daily maintenance?
A good maintenance way can definitely keep the service life of the machine more longer, it also will help customers to increase their profit. There are 5 tips to the clients.
No.1: Prohibited Operation Reminder
It’s necessary to reminder the players to know the operation instruction before start the game, such as seat belt reminder, do not shaking ,banned brutal games, have to keep the player’s safety during they playing the games.
No.2: Precautions when using the machine
- Make sure power supply is stable and safe.
- Do not turn off and turn on the machine frequently. Please wait at least 1 minute if need to turn on the machine again
- Do not put vases, cups, containers with water, chemicals and objects with spilled liquids on the machine,it might cause the electrical shorts and damage the device. Otherwise, the falling objects may injure people or destroy machines.
- Do not place objects on the machine exhaust vents. When the exhaust air vents are blocked, the temperature of the machine will rise, and affect the normal operation of the game. It even damage the internal main board of the machine.
No.3: About Clean
- When the machine is duty or with dusk, clean the surface by soft cloth.
- If internal cleaning is required, please contact the supplier.We will send you cleaning instruction based on specific machine.
No.4: About Daily Maintenance
- Test the machine before center open everyday to make sure everything all right.
- For the new game machine, we have to do the regular checking within one month after.used to ensure every parts are work in a right way; After that, the customers can check it every three months, and for the most popular game machine, the customers can check it once per month.
No. 5. Precautions when repair of the machine
- The power supply must be turned off before maintenance and repairs.In order to avoid short circuits, the power supply must be turn off firstly before touching the internal components of the machine. If the operation requires the power to be turned on, communicate with the technical personnel in time to check if it’s allowed.
- Make sure to select the appropriate accessories when replacing components. Using abnormal accessories may cause electrical short circuit or damage the main board and components.
- Do not disassemble, assemble, or modify the equipment, which may cause the machine short circuit, mechanical failure, etc., and serious cases may cause fire.
- The machine cannot be repaired at will. When the machine breaks down, customers have to contact with the after-sales technicians to deal with it. If the operation is not standardized without permission, it may cause faults such as short circuit or out-of-control operation.
